Contact Us

User Feedback and Support
If you experience an issue using Tonse, visit the Tonse Help Center to find a solution. If you are still unable to resolve your issue or would like to leave your feedback about Tonse, click here.
User Privacy
User privacy is a Tonse core value as detailed in Tonse's Privacy Policy. For more information about the types of information we collect from users and how such information is used, please refer to Tonse's Privacy Policy.
Governmental Requests
If you are a governmental authority and wish to submit a request other than for disclosure of data about Tonse users, please refer to our Governmental Request Policy.
Law Enforcement Requests
For more information about how to generate a valid law enforcement data request, click here.
Grievance Officer
The contact information of our Grievance Officer is as follows. We will respond to your concerns and queries at the earliest and in compliance with the applicable laws.

Phone: +260(955)545499
Email: support@tonse.co.zm
Address: 6 John Akapelwa Rd, Lusaka, Zambia

Last updated March 4, 2025